Strategies for connecting with your customers in the COVID-19 era and beyond By Darryl Brisebois, Mackasey Howard Communications All industries have been changed by COVID-19. Every owner in the market has lost sleep, planned for a bad quarter, then planned for another. With gatherings capped and events canceled, the catering industry is among the countless sectors facing … [Read more...] about Forget the Numbers, Keep the Clients
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Weathering the Storm (Part 2)
How seasoned caterers are facing the COVID-19 crisis By Sara Perez Webber 2020 wasn’t supposed to be this way. The COVID-19 crisis and the resulting devastation in the industry have waylaid all the plans catering companies may have had for the year. Yet even while they’ve had to make tough, emotional decisions, caterers are responding to the times with characteristic … [Read more...] about Weathering the Storm (Part 2)
Insurance in the Age of COVID-19
By Don Scaramastra COVID-19 continues to blaze its fearful path across our country, while government stay-at-home mandates and prohibitions on even the smallest gatherings have brought the catering business to a standstill, forcing the closure of kitchens as well as dining and meeting spaces. While there is talk of “re-opening” the economy, it’s unclear whether businesses … [Read more...] about Insurance in the Age of COVID-19
Weathering the Storm (Part 1)
How seasoned caterers are facing the COVID-19 crisis By Sara Perez Webber 2020 wasn’t supposed to be this way. The COVID-19 crisis and the resulting devastation in the industry have waylaid all the plans catering companies may have had for the year. Yet even while they’ve had to make tough, emotional decisions, caterers are responding to the times with characteristic … [Read more...] about Weathering the Storm (Part 1)
Leading Through Troubled Times
NACE’s national president, Doug Quattrini, CPCE, explains how the association is helping members face the challenges of the COVID-19 crisis By Sara Perez Webber When Doug Quattrini, CPCE, assumed his yearlong post as president of the NACE National Board on Jan. 1, it’s safe to say he had no idea what he was in for. A 13-year member of the National Association for … [Read more...] about Leading Through Troubled Times
Understanding COVID-19 Relief Options
Pay attention to the loans, grants, credits and deferrals available for your catering business—and position yourself for future programs By Gerri Detweiler By now, most small businesses fall in one of two categories: those who got COVID relief loans and those who didn’t. Whichever group you fall into, you’ll want to understand what happens next and explore other … [Read more...] about Understanding COVID-19 Relief Options
Protecting Your Business from Fraud and ID Theft
Measures you can take to minimize your risk By Gerri Detweiler Think your catering business is immune from identity theft? So did Banquets Unlimited in North Huntingdon, Pa. Then an employee stole more than $8,000. The same for Zubi Fish House, one of the South Florida restaurants that was a victim of fraud involving a woman posing as an employee for a local … [Read more...] about Protecting Your Business from Fraud and ID Theft
