Adopting QR Order & Pay can help struggling restaurants rebound By Eric Seymour, vice president of channel programs at me&u USA Despite record sales in 2023, the restaurant industry remains fragmented. While takeout, delivery, drive-through and curbside sales are above pre-pandemic levels, according to the National Restaurant Association, on-site restaurant … [Read more...] about Tech Solution
Business Tips
Cooking Safety Starts with You
Top fire-prevention tips for hospitality businesses to better protect your building, staff and patrons For more than 100 years, the United States has observed Fire Prevention Week. It’s the longest-running public health and safety observance on record, having first been declared by President Woodrow Wilson in 1920. Society Insurance (societyinsurance.com)—also founded … [Read more...] about Cooking Safety Starts with You
Going Greener
The Green Restaurant Association helps foodservice companies reach their sustainability goals By Sara Perez Webber When Michael Oshman founded the Green Restaurant Association in 1990, he often had to explain what “greening” meant. “Everybody literally brought up Kermit the Frog,” he says with a laugh. And while it’s still not easy being green—as Kermit might … [Read more...] about Going Greener
Eco-Friendly Products
Green your business by sourcing packaging, cutlery and serving ware with sustainable attributes If you’re looking to increase the use of ecofriendly products in your business, you’re not alone. “Sustainability is top of mind across the foodservice industry, and there has been a notable and escalating desire for environmentally friendly solutions,” says Stephny Halstead, vice … [Read more...] about Eco-Friendly Products
Protect Your Small Business From Cyberattacks
Eight proven practices for reducing your company’s risk of becoming a cybercrime victim By Rakesh Gupta, COO of biBERK If you’re a small business owner or a key decision-maker, you probably wear many hats and have a never-ending list of “to-do” items. And while “assess and address cybersecurity risks” is likely on there, this critical task may not find its way to the top … [Read more...] about Protect Your Small Business From Cyberattacks
Mastering Social Media
Follow these steps to increase your visibility on channels such as Instagram and create buzz for your events By Shannon Licygiewicz, general manager, Albany Capital Center We live in a day and age where anything worth seeing is captured on our phones. For better or for worse, our lives, the places we go and the events we attend are on full public display via various … [Read more...] about Mastering Social Media
Train Your Catering Staff in Food Safety
Take the steps necessary to protect your reputation and mitigate your risk By Jim Clements, CIC, and Placito Micelli of HUB International Although the U.S. food supply may be the safest in the world, foodborne illnesses such as salmonella and listeria still affect millions of Americans every year. In fact, according to the Arizona Department of Health Services, roughly … [Read more...] about Train Your Catering Staff in Food Safety
The Right Stuff
Your kitchen equipment can make or break your profitability, with new innovations saving time and money By Sara Perez Webber If you’re looking to save time and money in the kitchen—and who isn’t?—make sure you’re up-to-date on the latest innovations taking place in foodservice equipment. According to industry experts and manufacturers, many of the products and appliances … [Read more...] about The Right Stuff
What’s New in Catering
As more operators look to catering as an attractive revenue stream, here are five trends to watch By Alexus Medina, director of product management, Sabert The next chapter of the catering industry is finally beginning to take shape following years of significant challenges brought on by a once-in-a-generation pandemic. In fact, recent data from ezCater shows catering … [Read more...] about What’s New in Catering
Keep Your Catering Team in Sync
The right tech tools can help team members communicate to ensure successful events By Rick Farrell, president of PlantTours Running a successful catering business requires you to keep multiple moving parts in place and running smoothly. You need to plan carefully for each event, keep an open communication channel with the event’s host, ensure the food you provide is of … [Read more...] about Keep Your Catering Team in Sync