Business Tips

A marketing plan helps to keep you organized and consistent.

Market Like a Pro

How are your new year’s resolutions coming along? If you’re like many business owners, you probably resolved to grow your business in 2023. Without a strong marketing plan, however, you may not accomplish your goal.

Make sure your plating is as carefully executed as your cooking. Photo by The Waffle Experience Thousand Oaks

Elevate Your Catering

With the stressful holiday season in the rearview mirror, the new year beckons with opportunity. While COVID-era concerns for hygiene have not gone away—and the industry is still plagued by ongoing labor shortages—patrons are excitedly looking forward to in-person events. Now is the time to make sure yours will make a lasting impression.

Foodservice employees take a lot of heat from customers daily.

Tips for Handling Aggressive Customers

One of the best indicators of how efficiently a business runs is how well it deals with complaints. This is extremely important in the hospitality and foodservice industries, where customer service is a top priority. Knowing how to address complaints and de-escalate aggressive customers is critical.

Guests select small bites from hanging glass orbs at this station by Delivering Experiences.

Station Innovation

The sky’s the limit when it comes to food station variety. But which ones are most popular with clients and guests? CFE asked six caterers to share details of noteworthy station and buffet offerings. Their answers reflect the trends driving event station set-ups—and may inspire your own station creation.

various desserts on a table covered with baby blue cover

Taking the Pulse of the Industry

After years of tumult, what’s the business outlook for 2023? CFE asked experts from the catering and restaurant industries to weigh in.

Marcia Selden Catering's carefully crafted desserts include a dark chocolate salted caramel tart. Photo by Robin Selden

Sweet Endings

I don’t know about you, but I’m often tempted to skip right over a meal to the dessert! It’s amazing to me that no matter how exquisite of a dinner I am served and how full I am after it, I always seem to have room for dessert. Who’s with me?

Expectations for proper workplace etiquette should be in writing.

Mitigate Your Risk

The post-pandemic return to the workplace has brought out the good, the bad and the ugly—including increasing complaints over harassment, discrimination and retaliation.

Scottsdale-based Hotel Valley Ho employees prepare excess food to be donated.

The Food Rescuers

Long before “sustainability” became a common goal and corporate buzzword, Waste Not has been putting it into practice.

Add eye-catching clusters of flowers to a cocktail for a festive garnish, suggests Melissa Misgen of Elite Events Catering. Photo by Dewitt for Love Photography

Cheers to the Holidays

Holiday events are right around the corner. Will your bar menus get guests in the spirit? If you need inspiration, follow these tips from the experts for making and serving extra-festive refreshments during fall and winter holiday events.

Scroll to Top