Outlook for 2023
Last year will be remembered for the Federal Reserve’s interest rate hikes that attempted to tame inflation by slowing the economy.
Spotlight
Supply Chain Solutions
Supply chain disruptions have impacted countless businesses over the last several years—and catering companies, restaurants and other foodservice operators are no exception.
Going Greener
April is Earth Month—an ideal time to look at the sustainability initiatives taking center stage in many service businesses today. At Elior North America, for example, leadership is committed to doing good by serving healthy, delicious food while making a positive impact on communities and the environment.
Serving the Hybrid Workforce
According to an article in the Wall Street Journal, citing research by Kastle Systems, in January the average office occupancy rates in 10 major U.S. cities surpassed 50% for the first time since the start of the COVID-19 pandemic.
Elevate Your Catering
With the stressful holiday season in the rearview mirror, the new year beckons with opportunity. While COVID-era concerns for hygiene have not gone away—and the industry is still plagued by ongoing labor shortages—patrons are excitedly looking forward to in-person events. Now is the time to make sure yours will make a lasting impression.
Tips for Handling Aggressive Customers
One of the best indicators of how efficiently a business runs is how well it deals with complaints. This is extremely important in the hospitality and foodservice industries, where customer service is a top priority. Knowing how to address complaints and de-escalate aggressive customers is critical.
Sweet Endings
I don’t know about you, but I’m often tempted to skip right over a meal to the dessert! It’s amazing to me that no matter how exquisite of a dinner I am served and how full I am after it, I always seem to have room for dessert. Who’s with me?
Mitigate Your Risk
The post-pandemic return to the workplace has brought out the good, the bad and the ugly—including increasing complaints over harassment, discrimination and retaliation.
Elevating Events with a Craft Cocktail Bar
How many weddings have you attended where the bar line was long, and the drinks weren’t that great? The answer is probably “Too many.”
Specialty Food Association Predicts 2023 Food Trends
The Specialty Food Association (SFA) Trendspotter Panel has predicted what will be hot in specialty food for 2023. The panel was comprised of professionals from diverse segments of the culinary world.
