Author name: CFE Editor

Elior is focused on diverting as much “pre-plate” food waste as possible.

Going Greener

April is Earth Month—an ideal time to look at the sustainability initiatives taking center stage in many service businesses today. At Elior North America, for example, leadership is committed to doing good by serving healthy, delicious food while making a positive impact on communities and the environment.

A marketing plan helps to keep you organized and consistent.

Market Like a Pro

How are your new year’s resolutions coming along? If you’re like many business owners, you probably resolved to grow your business in 2023. Without a strong marketing plan, however, you may not accomplish your goal.

Make sure your plating is as carefully executed as your cooking. Photo by The Waffle Experience Thousand Oaks

Elevate Your Catering

With the stressful holiday season in the rearview mirror, the new year beckons with opportunity. While COVID-era concerns for hygiene have not gone away—and the industry is still plagued by ongoing labor shortages—patrons are excitedly looking forward to in-person events. Now is the time to make sure yours will make a lasting impression.

Foodservice employees take a lot of heat from customers daily.

Tips for Handling Aggressive Customers

One of the best indicators of how efficiently a business runs is how well it deals with complaints. This is extremely important in the hospitality and foodservice industries, where customer service is a top priority. Knowing how to address complaints and de-escalate aggressive customers is critical.

Guests select small bites from hanging glass orbs at this station by Delivering Experiences.

Station Innovation

The sky’s the limit when it comes to food station variety. But which ones are most popular with clients and guests? CFE asked six caterers to share details of noteworthy station and buffet offerings. Their answers reflect the trends driving event station set-ups—and may inspire your own station creation.

various desserts on a table covered with baby blue cover

Taking the Pulse of the Industry

After years of tumult, what’s the business outlook for 2023? CFE asked experts from the catering and restaurant industries to weigh in.

Marcia Selden Catering's carefully crafted desserts include a dark chocolate salted caramel tart. Photo by Robin Selden

Sweet Endings

I don’t know about you, but I’m often tempted to skip right over a meal to the dessert! It’s amazing to me that no matter how exquisite of a dinner I am served and how full I am after it, I always seem to have room for dessert. Who’s with me?

Expectations for proper workplace etiquette should be in writing.

Mitigate Your Risk

The post-pandemic return to the workplace has brought out the good, the bad and the ugly—including increasing complaints over harassment, discrimination and retaliation.

Vivid colors will be popping up in 2023 weddings, according to OFD Consulting's Meghan Ely. Photo by Kyle John Photography. Planning and design by Ann Travis Events

Tying the Knot in 2023

From nostalgia-themed celebrations to multi-day affairs, experts divulge 20 of the top trends influencing weddings in the new year.

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